Have recently gotten into biking again and wanted to buy a new bike. Went directly to Rocky Cycle since we’ve purchased 2-3 bikes there over the past 25+ years. Have always had fantastic customer service and never felt pressure to buy something that wasn’t exactly what I wanted.
This last purchase was no different. Got my new bike in March and sadly, have had to go back a number of times because of mostly tire issues. Each and every time I go in there, the staff are kind and very helpful. Steve, in particular, has been a god send to me! His knowledge and expertise are above all and customer service is like none other. I so appreciate his patience and honesty and quite frankly, will never go to any other bike shop ever. Hope they stay around for another bunch of years! Huge thank you to Rocky Cycle and Steve for always helping me out. 5 stars all around!
Catherine Guest
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June 26, 2025
This shop is absolutely amazing. The staff are phenomenal and go above and beyond to help you with whatever your needs are regardless if it benefits them. Also very knowledgeable and handy.
I couldn't be more grateful for the help my daughter and I received from them yesterday. Thank you so much for everything and for dedicating so much of your time to helping us get rolling again. We found and repaired the issue thanks to your help and efforts. Will go here again, and send anyone we can here moving forward. Great place and great people.
Thomas “Trabant” Ban
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June 30, 2025
You guys took my normal Moustache FS27 and transformed it into the most comfortable bike I have ever ridden on. The Jones bar and front air shock did the trick! Your customer service is excellent. Thank you.
Joey Gladman
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July 26, 2025
Everything you want from a good local bike shop. They are fair with their pricing, and will always work with what you have/want. Great service and knowledgeable staff. Thanks for all your help with our new bikes!
Katy Winton
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August 28, 2025
On a bike packing trip and all my spokes came loose, diverted to the nearest shop and the crew were so quick to get me rolling again!! Big up to Steve for the diligent work on the bike and good vibes! Thanks team!!
Our Address
7143 King George Blvd, Surrey, BC V3W 5A4, Canada
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Have recently gotten into biking again and wanted to buy a new bike. Went directly to Rocky Cycle since we’ve purchased 2-3 bikes there over the past 25+ years. Have always had fantastic customer service and never felt pressure to buy something that wasn’t exactly what I wanted. This last purchase was no different. Got my new bike in March and sadly, have had to go back a number of times because of mostly tire issues. Each and every time I go in there, the staff are kind and very helpful. Steve, in particular, has been a god send to me! His knowledge and expertise are above all and customer service is like none other. I so appreciate his patience and honesty and quite frankly, will never go to any other bike shop ever. Hope they stay around for another bunch of years! Huge thank you to Rocky Cycle and Steve for always helping me out. 5 stars all around!
This shop is absolutely amazing. The staff are phenomenal and go above and beyond to help you with whatever your needs are regardless if it benefits them. Also very knowledgeable and handy. I couldn't be more grateful for the help my daughter and I received from them yesterday. Thank you so much for everything and for dedicating so much of your time to helping us get rolling again. We found and repaired the issue thanks to your help and efforts. Will go here again, and send anyone we can here moving forward. Great place and great people.
You guys took my normal Moustache FS27 and transformed it into the most comfortable bike I have ever ridden on. The Jones bar and front air shock did the trick! Your customer service is excellent. Thank you.
Everything you want from a good local bike shop. They are fair with their pricing, and will always work with what you have/want. Great service and knowledgeable staff. Thanks for all your help with our new bikes!
On a bike packing trip and all my spokes came loose, diverted to the nearest shop and the crew were so quick to get me rolling again!! Big up to Steve for the diligent work on the bike and good vibes! Thanks team!!