Can't say enough good things about Rocky Cycle and their staff. Steve, Diesel and Sean are always welcoming, and happy to help.
I was planning for a big bikepacking trip, and needed to find a gravel bike. I went in with some specs, and a budget, and the team sorted me out with a Rocky Mountain Solo A30 which ended up being the perfect fit! They also sorted me out with some accessories to help me load the bike with my camping gear, and even gave me some awesome DIY tips to help me keep costs down!
Since doing that trip, there were a few things I wanted to modify, and upgrade on my bike, and they had all the answers for what I was after.
The knowledge and experience in this shop goes a long way, and I would highly recommend anyone to shop here if they're looking for a new ride.
Couldn't be happier with all of my purchases from Rocky and I'll always go to them first.
B Burns
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June 17, 2023
Shout out to Steve and the entire Rocky Cycle Team!
I was after a particular bike in particular build and Steve was able to source me one. Not only did the bike show up a week early, they got it built up and setup for me at lightning speed.
When I went to pickup the bike, I was immediately greeted by a friendly staffer who happens to ride the same bike as my new one, I knew I made the right choice when I head that.
Thanks again guys, can't wait to shop more.
Paul Collett
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March 13, 2024
Stopped in to grab a couple of helmets for my kids and the staff was, like always, very helpful and kind. They got me what I needed and my kids will be over the moon when they see their new kids.
It's not the biggest shop you'll go to, but they have expertise and a good local shop feel. As far as shops go in the lower mainland, this place is a hidden gem.
Matthew P
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October 24, 2024
Steve provided exceptional service while servicing my bike. He was attentive and transparent, fixing only what was necessary without attempting to upsell unnecessary parts. This honesty built trust, and I felt I received great value for a fair price. His expertise and customer-focused approach made the experience enjoyable, ensuring my bike was in top condition without any hidden costs. I highly recommend Steve's shop for reliable and honest bicycle repairs.
Michael Obregon
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October 11, 2024
Fantastic customer service on both the retail and service side from these guys. My first minute in the store started with another customer raving about how Steve was the best and that he'd take care of whatever we needed - and every experience since then has validated that. Took his time to listen and make sure his advice and service recommendations were tailored to our riding needs. Never felt pressured or upsold on something we didn't need.
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7143 King George Blvd, Surrey, BC V3W 5A4, Canada
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Can't say enough good things about Rocky Cycle and their staff. Steve, Diesel and Sean are always welcoming, and happy to help. I was planning for a big bikepacking trip, and needed to find a gravel bike. I went in with some specs, and a budget, and the team sorted me out with a Rocky Mountain Solo A30 which ended up being the perfect fit! They also sorted me out with some accessories to help me load the bike with my camping gear, and even gave me some awesome DIY tips to help me keep costs down! Since doing that trip, there were a few things I wanted to modify, and upgrade on my bike, and they had all the answers for what I was after. The knowledge and experience in this shop goes a long way, and I would highly recommend anyone to shop here if they're looking for a new ride. Couldn't be happier with all of my purchases from Rocky and I'll always go to them first.
Shout out to Steve and the entire Rocky Cycle Team! I was after a particular bike in particular build and Steve was able to source me one. Not only did the bike show up a week early, they got it built up and setup for me at lightning speed. When I went to pickup the bike, I was immediately greeted by a friendly staffer who happens to ride the same bike as my new one, I knew I made the right choice when I head that. Thanks again guys, can't wait to shop more.
Stopped in to grab a couple of helmets for my kids and the staff was, like always, very helpful and kind. They got me what I needed and my kids will be over the moon when they see their new kids. It's not the biggest shop you'll go to, but they have expertise and a good local shop feel. As far as shops go in the lower mainland, this place is a hidden gem.
Steve provided exceptional service while servicing my bike. He was attentive and transparent, fixing only what was necessary without attempting to upsell unnecessary parts. This honesty built trust, and I felt I received great value for a fair price. His expertise and customer-focused approach made the experience enjoyable, ensuring my bike was in top condition without any hidden costs. I highly recommend Steve's shop for reliable and honest bicycle repairs.
Fantastic customer service on both the retail and service side from these guys. My first minute in the store started with another customer raving about how Steve was the best and that he'd take care of whatever we needed - and every experience since then has validated that. Took his time to listen and make sure his advice and service recommendations were tailored to our riding needs. Never felt pressured or upsold on something we didn't need.